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"Paul and Pat are incredible at Customer Service and making sure everything is just right! Paul is a GREAT mechanic and is not afraid to get into larger jobs where most would not. He will take the time to do it right and will give options. We have been having cars serviced at Paul's for over 3 years now and all I can say is you won't find another mechanic around Concord that is as honest, fair priced, and personable as Paul. I have recommended Paul's Automotive to my friends and they are happy too." Marygrace B.
"Best Mechanic EVER! Stayed late so we could have our car for the weekend."
Natalie L.
For months we had trouble with the trunk lid popping open on our Honda Accord when we would go over a bump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy tp be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "check engine" light. They definitely can take care of all your car needs! Mary Ann H
Paul's Automotive has gone above and beyond to make sure that I was comfortable with the work, explaining each step, and gave an explanation as to what and why the work needed to be done. They were able to work within my budget to help me get the necessary work to make my car run efficiently again. They also did not make me feel as if I was a bother when I asked questions or asked additional information. They treated me with such respect and courtesy. I am now a loyal Paul's Automotive customer! Thank you to the Paul's team for everything! Lynzie A
Always amazing customer service! Paul and his team are honest mechanics and they always have your vehicle's best interest at heart, which is hard to come by these days. Everyone there is very nice and makes you feel right at home! G N
I took my van in because it needed a lot of attention, brakes fluids and filters. It had been sitting for awhile. They took care of it and they were so nice to me while I was there. They were honest and fast, something that is hard to come by these days. Sandra D
I cannot say enough good things about this mechanic shop! If you are looking for an honest mechanic who runs an honest shop with integrity then you have found it! I have been here multiple times. Switched over when another mechanic service tried to charge me $1,800. I took it to Paul's and it was $275! They have even pulled me into the garage to look at something on the car so I understood what I needed. I won't go to anyone else and am so happy I found them. Always polite service and they are very good with scheduling. Rose E
Paul and his team are awesome! They came highly recommended by a friend and the mechanic was always there to tell me, honestly, what repair my car was in need of. Sometimes it was just there for regular maintenance. No matter which, everything was done in a timely manner and at a very reasonable price. G Huitt
Awesome experience from start to finish. Everyone I dealt with, from the lady in the office, to the mechanic working on my Tahoe, were super nice and explained everything upfront. My AC went out on my 2015 Tahoe, and I had an out of town trip I was leaving on in 4 days with temps almost in the 90's. They got me in and diagnosed I had a hole in my condenser. I had my vehicle back the next day after dropping it off...fixed and in time for my trip. Joe was very polite and explained everything to me upfront, including prices. He even called to let me know what was going on during the whole process. I highly recommend Paul's Automotive, I couldn't have asked for a better experience! Carrie H
263 BRANCHVIEW DRIVE SE
CONCORD, NC 28025
704.786.0904
Servicing Concord, Mt. Pleasant, Harrisburg, Kannapolis, Salisbury, and surrounding areas
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Paul's Automotive Service & Repair | pautorepair2@gmail.com | 263A Branchview Dr. SE, Concord, NC 28025 | 704.786.0904